Communicating with your customers is key to running a successful business. Keeping people as up to date as you can will help them to feel calmer and more at ease. There are a number of tried and tested ways that you can do this.
It is fairly easy to make some simple changes to your website that will inform any visitors of changes to your business and circumstances. You can apply pop ups so that when customers land on your page they are instantly told about any recent developments. Banners are also a handy way to let customers know about changes and news.
Keeping your blog up to date will also give customers a place to go to see what’s new with your business.
This is extremely important. People are less likely to get upset and complain if they have been pre warned about any changes to your delivery times. If there are going to be delays then let your customers know before they order, or as soon as you possibly can to avoid any unnecessary frustration!