Why Verve?
Our senior developers have over 30 years of experience delivering eCommerce projects for a range of diverse clients. We know how to build winning eCommerce websites that can fuel business growth on all three major platforms, but at Verve we also understand the importance of getting to understand your business. We’ll find the best fit for your needs and then use our technical excellence to deliver a website that empowers you to achieve your goals.
We have vast experience installing various payment gateways, converting checkouts and custom widgets to create an optimal experience for your customers. We also have the prowess to create custom portals for B2B customers or build custom integrations with other systems you use.
A lot of agencies outsource their development abroad, sacrificing quality to increase margins. We fundamentally oppose this approach.
Our development work is done by our in-house developers who are based in our office in Shrewsbury. Our senior developers have a combined 30 years of experience building eCommerce sites, overcoming challenges and delivering platforms that enable huge growth. Trust, transparency and expertise define Verve; if any of these three are compromised, then what is an agency charging you for?
Communication is also quintessential to our approach, and your account manager sits in the same room as our developers. This enables efficient planning of time and means we can deliver our projects in a frictionless manner. We are on the other end of the phone during business hours, so you can also rest assured of urgent support or just a bit of technical reassurance when you need assistance managing your eCommerce store.
The benefit of a full service digital agency is that you also have access to our marketing services. This enables us to take a performance-led approach, taking your conversion rates, page speed and customer journey into account when developing your eCommerce store. Our marketing team can recommend the best plugins/partner platforms for your tech-stack and assist with your strategy.
“Verve understood our requirements and were able to provide excellent solutions to create a streamline process for both our customers and the Pipekit team. ”Martyn Rowland | Pipekit
“Communication was key to this project and I am pleased to say that everyone at Verve responded to us professionally and quickly going out of their way to ensure that we were comfortable and completely happy with the work. The quality of service really was impeccable.”Carl Harper | AO Collects
“I am delighted to say that they delivered on everything they promised and there were no nasty surprises along the way. I found the whole team very honest, transparent and hard-working.”Kate Redmond | Style Coaching Institute®
On average our clients stay with us for over 7 years; this is a testament to the strong relationship we build and the results we deliver. After eCommerce website projects, we offer flexible retainers which allow our clients to make use of our expertise in development, conversion optimisation and digital marketing.
This is tricky because every project is unique. However, on average we deliver a bespoke live site in less than 3 months. We’ll set out a realistic timeline in our proposal so that expectations are fair and accurate for all parties.
We have the technical ability to migrate your store from Magento 2 to Shopify, but that does not necessarily make it the correct decision. Due to our experience on both, we can complete an audit and scope your current site out to decide if it would be advisable. For some of our clients, we have found that upgrading Magento 2 onto Hyva is more cost-effective and brings the same benefits of speed and performance.
Shipping varies based on whether you want to sell domestically or internationally, but we have vast experience with either and can advise you. There are various options, from dropshipping to having an in-house fulfillment team. Some vendors choose to have varying shipping rates depending on products, whilst others offer free delivery at certain thresholds. We have the capabilities to connect your website to whatever method you opt for.
Our designers work closely with our marketing team and will design a site that is primed for conversion whilst also being visually striking. Our talented team can do anything from creating new branding, to building a mockup of your website as a visual for you to feedback on before we spend any time coding. We communicate clearly at all stages of this process and work on your feedback and set times to make for an efficient and productive design process.
All three systems can be built on to deliver high-performing eCommerce sites. Before we recommend one to you, we will take time to understand your business goals, complexities, customers and your existing tech stack. The benefit of choosing an agency who specialise in three platforms, is we won’t shoe-horn you into an ill-fitting solution.
The vast majority of our clients benefit greatly from our development retainers, which gives them access to support, maintenance and optimisation. You can decide how many hours you want and we operate transparently, reporting on how these are spent and rolling hours which are not used in a given month.
No, we take great care to ensure historic data is migrated where possible. As part of our eCommerce setups we integrate and setup Google Analytics 4 and Google Tag Manager; if you have an existing account we can use this and no data will be lost.
Upgrading or switching to a new eCommerce store is an opportunity to increase sales. We build sites that are optimised for SEO and perform well, meaning they rank highly. In addition, through redirects and content migration we reduce risk. Ultimately, a well-built ecommerce site will also deliver high conversion rates and AOV, which will help you to achieve more revenue in the long-term.
We build custom Content Management Systems which enable you to edit content, products and more with ease. Part of our project delivery involves offering training on using this.
We have experience building multi-sites for different regions or even implementing plugins that allow a user to choose a location and translate the text. We’ll have a chat and pick the best solution for your business.
The simplest way to achieve this is a VAT toggle which changes the price for a trade customer. We can also build gated portals if this is the approach you wish to take.