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Security

Our proactive website protection services take the worry out of your website’s security so you can focus on growing your business. Security, monitoring, updates, and integrations are all part of a daily, constant website protection.

Your website can always be improved and updated. With every update you put on your website, it is becoming a target for hackers and malicious attacks.

 

Every growth opportunity introduces risk. Everyday threats change, and vulnerabilities shift. A security “fix” from the past, even yesterday, can be a current threat. A single security change will not be sufficient to protect your website.

 

Website Security Retainers are a form of protection to safeguard your business’ most important assets. They provide ongoing protection by hardening website to minimize threats and provide a rapid response to changing conditions based on continuous website monitoring. No matter the developer, Verve™ Security Retainers will keep your website secure, stable, and fully functional for business growth.

 

Today, website development is not a luxury, it is an essential part of operating an effective and secure business.

Can Verve™ be trusted with your website security?

Hacking attacks can be divided into several categories including, but not limited to, malware injections, brute force attacks, vulnerable plugins, hacked admin accounts, and changing files that should not be changed. In many instances, companies experience damage to their performance, visibility in search engines, and trust from their customers due to hacking attacks for extended periods of time before they are discovered.

 

Once a site is hacked, a site can be taken offline at any time. Hacked sites lose the trust of their customers and can be listed as unsafe by search engines. They can also be flagged as unsafe by web browsers and be used to distribute spam and malicious code. Hacked ecommerce sites lose money. Hacked sites that generate leads lose potential business. Hacked sites also damage the reputation of the business and that damage can take a long time to fix.

 

Defensive security can be costly. Depending on the breach, it may require emergency coding, a forensic investigation, data cleanup, and damage control to the reputation of the company and that can get expensive. The peace of mind that comes with preventative security is a great value.

 

Security is about control, not fear.

 

When you choose to protect your website with Verve™ you are choosing to protect your data, your customers, and your reputation. This privilege does not come without the necessity to earn the trust associated with it.

Security Done Right
1. Experience securing Verve™-built and third-party websites

Security should be consistent, quiet, and preventive, and that is how we approach it.

Even though we create custom websites internally, most of the sites we protect are constructed elsewhere.

2. Quick reaction and problem solving

We are flexible with our methods. We evaluate the situation, determine the possible risks, and implement measures that are in alignment with your current system instead of going against it.

Our approach is platform-agnostic. We assess what is there, identify risks, and put controls in place that work with your existing setup rather than against it.

3. Rapid response and issue resolution

When something goes wrong, every second counts.

Our retainers come with established response protocols and escalation guidelines. If a vulnerability or incident is reported, we are prepared to tackle the issue.

With us, you are not waiting in a ticket queue or dealing with an outsourced support desk. You speak directly to the team that is directly responsible for keeping your site secure.

4. Retainer model with defined scope

Security is only effective when there are clear expectations.

Our retainers provide extensive and clear structures. You will understand what is covered, how monitoring is done, how incidents are handled and where the duties are.

We focus on securing and protecting your site, not offering unnecessary add-ons. This is a long-term partnership, not open-ended support.

What does your website security retainer include?

Our Website Security Retainers aim to provide layered protection through a combination of prevention, monitoring, detection and response. Each retainer is customized, but some core aspects remain, no matter the complexity and risk profile of your site.

Vulnerability scanning and security audits
To begin with, we need a deep understanding your website. This means auditing version numbers and plugins, themes, server-side configurations, and integrations. We discover known vulnerabilities and areas that are outdated and high-risk and need our attention. Ongoing vulnerability scanning ensures that we identify threats as they emerge instead of months after they are exploited.
Malware is always present but is not always obvious. We focus on monitoring the files, scripts, and behaviors that could indicate a compromise If we detect malware, we secure the point of entry to make sure it does not happen again and restore any affected files. Recovery is done from scratch by a developer who understands the system, and not from an automated system that could cause a malfunction.
Firewall configuration and protection
Firewalls are only useful if you know how to use them. We create and manage firewall rules designed to keep away common attacks, minimize brute force, and further exposure to threats. When an attack changes the rules, we adjust them to reduce the noise, the load on the server, and the risk.
Security updates on platforms, plugins, and dependencies
Compromised sites are often the result of outdated software. We control and implement security updates to platforms and plugins. Updates are tested and prioritized based on risk, so your site remains secure without giving instability.
Monitoring, alerts, and incident response
Our monitoring ensures we have permanent uptime. If we detect anomalous behaviors at any level of the system Security issues, performance issues, and error patterns that indicate deep issues. Alerts trigger investigations, not mere notifications. For incidents, we have documented response protocols for issue identification, issue resolution, and issue reporting.
Backup and recovery support
Recovery is just as important as security. We review recovery procedures and implement necessary backup systems for effective recovery. If restoration becomes necessary, we assist in recovery in a way that is effective and controlled to minimize downtime and loss of data. It is important that backups can be depended upon.
Security for different website types
Ecommerce websites

All websites confront unique threats that vary by their function, audience, and the technology stack employed. Our retainers are customized to reflect these differences.

 

Ecommerce platforms are very high risk.
They process payments, store customer information, and generate revenue based on their uptime. A security issue can cause lost sales and chargebacks and erode trust for the long term. They process payments, store customer data and rely on uptime for revenue. A security incident can result in lost sales, chargebacks and long-term trust issues. We emphasize shielding transaction flow, customer accounts, administrative access, and interconnections with payment providers, inventory management, and fulfilment systems.
Lead generation and marketing websites
From the security standpoint, lead generation websites are frequently underestimated. However, they process personal information, document workflows and growth, and use integrated CRMs and email marketing tools. Malware and spam injections can seriously compromise brand reputation and SEO. We maintain form and data flow integrity while providing complete protection to user experience and performance.
Custom builds, CMS platforms, and third-party integrations
Not all sites are template-driven. We routinely provide security for custom builds, CMS platforms with headless configuration, and bespoke systems. We look at the architecture, dependencies, and integrations with different systems and design specific security measures to protect the build instead of applying a default approach. This is critical to providing long-term security.

Security is a process that should run throughout everything.

 

Instead of offering a service, we define the risks first. We look at the website usage, data processed and determine the most critical area where a breakdown could occur.

 

We set up layered security to minimize exposure and increase the systems’ ability to withstand an attack. Regular monitoring, along with response to incidents, ensures the security measures work as intended.

 

This is a cycle that changes as the site changes.

Security incidents have the potential to impact multiple systems.

 

A compromised site may slow down, become inconsistent, or be completely inaccessible. It can lose search engine visibility, conversion rates, and the trust users have on an organization. People remember when companies fail to protect and secure their customers’ information and experiences.

 

A Website Security Retainer is an investment that goes beyond code. It focuses on securing revenue, performance, and reputation.

 

When done right, security enables growth instead of hindering it.

🛠️ Website Essentials

Security
£600 /y
Proactive, always on Website security, protecting your businesses and your customer's data from catastrophic breaches.
  • Active traffic monitoring
  • 24/7 monitoring
  • Automated testing
  • Breach clean up
  • Attack mode and counter measures
Web Security Icon

🛠️ Website Essentials

Updates Only Retainer
Fr £80 /m
Monthly updates and checks for your website to keep your site secure from known vulnerabilities.
  • PHP updates
  • Plugin updates
  • Core platform updates
  • Module updates

🛠️ Website Essentials

Green hosting
Fr £250 /y
Completely Renewably powered cloud hosting verified by the Green Web Foundation. Funding Global Ecological initiatives like reforestation and coral rejuvenation.
  • Cloud hosting
  • Automated monitoring
  • Renewably Powered
  • Firewall protected

🛠️ Website Essentials

CPM – Cookie policy
Fr £180 /y
Ensure tracking accuracy and GDPR compliance with a comprehensive Cookie policy and management, which comes with added policy building features to help with all your websites legal requirements.
  • Cookie acceptance banner
  • Policy page
  • Regular automated scans
  • Tracking Friendly

FAQs

We protect WordPress, WooCommerce, Magento 2, Hyva, Shopify, and custom builds, including third-party and legacy sites.
No. Most of the websites we secure were built by other agencies or in-house teams.
Response time is specified in the retainer and is prioritized based on how severe and risky an issue is.
Yes. Our retainers cover the investigation, cleaning, and remediation of security issues as long as it is within scope.
We do updates very carefully and only prioritize security-related changes. Part of the process is testing.
We support security best practices that align with data protection and platform requirements, but we do not substitute legal compliance.
We use both automated scanning and manual reviews, as well as platform-specific monitoring.
We provide support for backup strategies and recovery processes as part of the retainer.
Yes. We often take over security from previous agencies or hosts.
Security is most effective as a long-term commitment. Our retainers are structured around continuous protection, not short-term solutions.